[Live.Help: Welcome to L.L.Bean.]

brian: i'm looking for sweaters that are "tall" .. i don't see that as a size option online on sweaters

Monique: Thank you for your inquiry Brian.
Monique: Are you looking for men or women sizes?

brian: mens
brian: tall
brian: large - tall
brian: or medium - tall
brian: don't see any

Monique: Thank you.
Monique: We do offer sweaters for men in Tall.

brian: Cashmere Sweater, V-Neck
brian: i would like this i don;t see it in tall
brian: or any other sweater for that matter

Monique: I will send you the page from our Web site. If you don't see this Live Help window, bring it up using the icon on the task bar.

brian: plenty of apples, apples all day, no tall sweaters

Monique: http://www.llbean.com/webapp/wcs/stores/servlet/CategoryDisplay

brian: yes - i see tall option here .. is it just on some sweaters?

Monique: http://www.llbean.com/webapp/wcs/stores/servlet/CategoryDisplay
Monique: Yes, it is just on some but not all sweaters.

brian: hmm .. so what are tall guys suppose to do, just by the no good cotton sweaters?

Monique: http://www.llbean.com/webapp/wcs/stores/servlet/CategoryDisplay

Monique: I am sorry I just sent a cotton sweater.

brian: lol .. no worries, you didn't know i hate cotton
brian: really - what is cotton good for? nothing but sweaters really and for that they suck

Monique: The previous sweater though was merino wool.

brian: any cashmere?

Monique: I will check.

brian: wool = scratchy and ouchy
brian: come on, you know that
brian: cotton is only good for cleaning apples - and, for that - it is indeed good

Monique: I am sorry I did not find any cashmere.

brian: DOH!

Monique: I can certainly forward this to the appropriate department requesting we look to offer tall sizes in cashmere sweaters for the future.

brian: that would be good, i would buy racks/racks of cashmere sweaters
brian: would you happen to have an apple? Im very hungry

Monique: Is there anything else I can try to help you with today?

brian: let's just say .. last question, if you had an apple and you knew i was hungry, like starving - would you send me your apple?

Monique: Would you be interested in a sweater made of Shetland wool?

brian: hmm .. maybe
brian: is that softer?

Monique: I will send you the page.
Monique: One moment please.

brian: and the apple?

Monique: http://www.llbean.com/webapp/wcs/stores/servlet/CategoryDisplay
Monique: If we had apples we could send we would be happy to place an order for you.

brian: that's very sweet, thank you. although i like free apples the best ..
brian: this shetland sweater looks pretty good - is it softer than normal wool?
brian: as in it doesn't hurt when you put it on?

Monique: Yes. It is a softer wool.

brian: ok, i think I'll order that and maybe give the cotton one a try .. just because you said you'd send me an apple if you had them .. good service rep = you

Monique: If for any reason you did not like the sweater you could return it.
Monique: Thank you.
Monique: Brian please know we also do have a 100% satisfaction guarantee.

brian: that's fair - thanks for the help monique, you have a very nice font when you type

Monique: Thank you Brian.

brian: bye